Collection: Fitbit Charge HR

Strap split, or cable stopped working? Replacement parts for the Fitbit Charge HR are still here - a band kit that comes with the tools to fit it, plus charger cables to bring a flat tracker back to life.

Frequently Asked Questions

Can the Fitbit Charge HR band be replaced?

Yes, but it is a repair rather than a swap. The Charge HR strap is bonded to the tracker body, so the replacement band kit includes the tools needed to separate it and fit the new strap. The changeover takes around ten minutes and needs a sharp blade of your own. Later Fitbits moved to clip-on straps.

How do I tell a Charge HR from the original Fitbit Charge?

The Charge HR has a heart rate sensor on the underside and fastens with a buckle, while the original Charge and the Force have no heart rate sensor and use a clasp. The two look very similar from above. Our Fitbit Charge and Force accessories collection covers those earlier trackers, including replacement clasps.

Do I need a new cable, or is the battery dead?

Try a different USB port and clean the contacts on the tracker first, since corrosion on the two pins is the commonest cause of a charge that will not start. If it charges from another cable, yours has failed and a replacement will fix it. If it will not hold charge at all, the internal battery is the likely cause.

Will a charger or band from another Fitbit work on my Charge HR?

No. The Charge HR uses a two-pin charging terminal unique to that model, so cables from a Charge 2, Charge 3 or any later Fitbit will not connect. Its strap is equally specific, being bonded rather than clip-on. Our Fitbit Charge 2 bands collection covers the tracker that replaced it.

My Charge HR strap has separated from the body. Can that be repaired?

Often, yes. The strap coming away from the body is the usual Charge HR failure, and the replacement band kit is designed for exactly that. The small clip holder on the back is fragile, so a dab of glue when reassembling helps it hold. If the tracker no longer powers on, parts will not revive it.