SHIPPING POLICY

Delivery Times

We ship most orders out within 1 business day via Australia Post. Delivery times stated during checkout can vary, and are subject to Australia Post's delivery network. Express is not guaranteed to be delivered within 1-3 days for all areas – please refer to Australia Post’s express network guide.

 

1-7 Days Delivery

Australia Post Regular delivery time frame is around  1-7 business days* (This is the method used for items with "Free Shipping")

 

1-3 Days Delivery

Australia Post Express delivery time frame is around  1-3 business days

 

Remote Locations

Please note that some remote delivery addresses will not be serviced door-to-door. In these cases, the order will be delivered to an Australia Post office and the customer will be contacted to collect from there.

 

International Orders (Countries outside Australia)

For international orders, please refer to the shipping time stated during checkout. International customers will be responsible for any import duties, taxes or any other import related and rejected delivery costs.

 

Missed Deliveries

Mobile Mob deliveries will be made with Australia Post using either: eParcel, Pre-paid satchels, or regular mail. If you are not home at the time of delivery, your order may be taken to a local depot or post office. A missed delivery card will be left at the delivery address, containing all relevant contact details. Re-deliveries cannot be made where a delivery has been attempted and your item has been taken to the nearest post office or postal outlet.

 

Pre-Orders

This indicates a product is on pre-sale, and will usually dispatch by the advertised shipping date. Once your order dispatches you will be notified via email and sent tracking information when applicable.