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Coronavirus (COVID-19) Update:

Are you still operating?

Yes - under the new restrictions in Melbourne, we are still able to operate as per usual.

Delivery Delays:

We have been advised by Australia Post that their distribution facilities are currently running at max capacity. This is due to the increase in parcel volumes, along with hygiene and social distancing requirements put in place due to the Coronavirus (Covid-19).

This is causing some delays for deliveries.

Regular Mail has been effected the most by the delays. We have been asked to allow for up to 14 business days for the delivery of Regular Mail.

If you would like further information on delays, please click here

Where is my order coming from as I am concerned about Coronavirus (COVID-19)?

All our products are stored locally and shipped from our warehouse, here in Melbourne! We are taking appropriate measures to ensure, all our staff and customers are safe. 

How Long Does Delivery Take?

Australia 

We ship most orders out within 1 business day via Australia Post.

Australia Post Regular delivery time frame is around  2-9 days* (This is the method used for items with "Regular" & "Registered" postage)
Please note: we are experiencing delays of 2-3 days with this service. 

Australia Post Express delivery time frame is around  1-3 days*

*Delivery times vary, and are subject to Australia Post's delivery network

New Zealand

We ship most orders out within 1 business day

The NZ Registered + Tracking delivery time frame is around  3-10 days*

*Delivery times vary, and are subject to Australia Post's and New Zealand Post's or the Couriers delivery network

United States of America

We ship most orders out within 1 business day

The USA Registered + Tracking delivery time frame is around  3-10 days*

*Delivery times vary, and are subject to Australia Post's, The US Post's or the Couriers delivery network

How Much is Postage?

Our postage starts at $2.95 for regular mail (small items only), $4.95 for registered post (any size), and $9.95 via express (any size). We have free express shipping on any order over $75

How do I tag an image?

Simply just add the # to any image you upload on Facebook or Instagram to have it featured in our feed! The # for each product is displayed on the product page.

How do I track my item?

 You can track your item via Australia Post here , or follow the link you are sent within the shipping notification (if tracking is applicable)

What are you warranty and returns policies?

 We have a fair 30-day returns policy, and 12 months warranty on most items.

 Please refer here for full terms and conditions.